Privacy Policy

At Evolvestreamhub, we collect information that helps us provide better debugging services and improve your learning experience. The types of information we gather fall into several categories, each serving specific purposes for our platform operations.

We also collect information about your coding projects and debugging sessions to help identify common issues and improve our educational content. This includes code snippets you submit for analysis, error patterns you encounter, and solutions you implement.

Your information serves several important purposes within our platform. We use it to personalize your learning experience, matching debugging challenges to your skill level and tracking your progress over time.

Platform improvement is another key use. By analyzing usage patterns and common debugging scenarios, we can develop better tools and educational resources. Your anonymized data helps us understand which programming languages need more debugging support and which error types cause the most confusion.

Communication purposes include sending you important account updates, new feature announcements, and educational content that matches your interests. We may also use your information to provide technical support when you encounter issues with our platform.

Security and fraud prevention rely on monitoring account activity and identifying unusual patterns that might indicate unauthorized access or misuse of our services.

Evolvestreamhub does not sell your personal information to third parties. However, there are specific circumstances where we may share your data with others.

Service providers who help us operate our platform may access your information. These include cloud hosting services, email delivery systems, and analytics tools. All service providers must agree to strict confidentiality requirements and use your data only for specified purposes.

Legal compliance may require us to disclose information when responding to court orders, government requests, or other legal processes. We'll notify you about such requests unless legally prohibited from doing so.

Business transfers could involve sharing your information if we sell, merge, or transfer parts of our business. In such cases, the receiving party must honor the commitments made in this privacy policy.

With your explicit consent, we may share information for purposes not covered in this policy. You can withdraw this consent at any time through your account settings.

Under Malaysian data protection laws and international privacy standards, you have several rights regarding your personal information.

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may ask for additional information to verify your identity.

Protecting your information is fundamental to our operations. We implement multiple layers of security to safeguard your data from unauthorized access, alteration, or destruction.

Despite these measures, no system is completely secure. We encourage you to use strong passwords, enable two-factor authentication when available, and report any suspicious account activity immediately.

We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

When you request account deletion, we begin the removal process immediately. Some information may remain in backup systems for up to 90 days before complete removal. Legal obligations may require us to retain certain records beyond these periods.

As a technology platform, we may transfer your data to countries outside Malaysia for processing and storage. These transfers occur when we use international cloud services or work with global partners to provide our debugging tools.

All international transfers comply with Malaysian data protection laws and include appropriate safeguards. We use standard contractual clauses, adequacy decisions, and other approved mechanisms to ensure your data receives equivalent protection regardless of location.

Primary data processing occurs in secure facilities within Malaysia and Singapore, with backup systems distributed across multiple regions for reliability and performance optimization.

Our platform uses cookies and similar technologies to enhance your experience and provide essential functionality. These small files help us remember your preferences, maintain your login session, and analyze platform usage.

Essential cookies are necessary for basic platform operation and cannot be disabled. They include session management, security features, and accessibility settings you've configured.

Analytics cookies help us understand how users interact with our debugging tools, which features are most valuable, and where improvements are needed. This data is aggregated and doesn't identify individual users.

You can control non-essential cookies through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform features but won't prevent core functionality.

Evolvestreamhub is designed for users aged 18 and older. We do not knowingly collect personal information from children under 18 years old. If you believe we have inadvertently collected such information, please contact us immediately.

Educational institutions may use our platform for older students (16-18 years) with appropriate consent from parents or guardians. In such cases, we work directly with the institution to ensure proper privacy protections.

If we discover that we've collected information from someone under 18 without proper consent, we'll delete that information promptly and take steps to prevent similar occurrences.